General FAQ • Do you have a returns policy? Yes. Please note however that some goods are marked as one off or non returnable. For more information please read our return policy under the "Company" menu. • What credit cards fo you take? We accept Mastercard and Visa and Amex. • What is your warranty period? It varys depending on product. Some product carrys a 3 year or 100,000Km warranty (which ever comes first). However for towbars Best Bars offer a limited life time warranty, meaning your vehicle is covered against workmanship and materials for as long as you own it. • Do you warranty the paint or finish? Yes we do as above, however allowances are made for normal wear and tear. • What should I consider when contacting Best Bars? Is your vehicle a Japanese import or a NZ made car? What is the make, model and year or your vehicle? Is your vehicle 4WD or 2WD? What do you want to tow? Is you car a commercial or standard vehicle? Would you like the product fitted at your premises or ours? If buying a bullbar or nudgebar - Do you have airbags?