General
Do you have a returns policy?
Yes. Please note however that some goods are marked as one off or non returnable. For more information please read our return policy under the “Company” menu
What credit cards fo you take?
We accept Mastercard and Visa and Amex.
What is your warranty period?
It varies depending on product. Some product carries a 3 year or 100,000Km warranty (which ever comes first). However for towbars Best Bars offer a limited life time warranty, meaning your vehicle is covered against workmanship and materials for as long as you own it.
Do you warranty the paint or finish?
Yes we do as above, however allowances are made for normal wear and tear
What should I consider when contacting Best Bars?
Is your vehicle a Japanese import or a NZ made car?
What is the make, model and year or your vehicle?
Is your vehicle 4WD or 2WD?
What do you want to tow?
Is you car a commercial or standard vehicle?
Would you like the product fitted at your premises or ours?
If buying a bullbar or nudgebar – Do you have airbags?